Building Restoration Services (BRS) / Construction

Neil Rouleau, Chief Operating Officer, BRS (Building Restoration Services)

Summary
Building Restoration Services (BRS) needed to fill key roles in their building sciences and construction teams but struggled to find candidates with the right expertise in Boston’s competitive market. FootBridge provided targeted staffing solutions, successfully placing multiple candidates who integrated seamlessly into the company’s culture and helped improve efficiency.
Client Overview
- Company Name: Building Restoration Services (BRS)
- Industry: Construction / Building Restoration
- Key Focus Areas: Building envelope restoration, including roofing, wall systems, and windows
Problem
BRS faced significant hiring challenges, particularly in recruiting specialized talent for their building sciences group. The demand for experienced professionals in the Boston market was high, making it difficult to find candidates with 15-20 years of experience. In response, BRS shifted its hiring strategy to focus on bringing in junior candidates and developing them internally.
“It was difficult (and still is) to get a 15- to 20-year person because there’s a lot of competition in the Boston market for people at that level.”
Beyond experience gaps, BRS also needed to improve coordination between their design and construction teams. Before FootBridge’s support, projects sometimes lacked clear ownership in the transition phase, leading to inefficiencies.
“We needed somebody internally who could take the design end and translate it into construction, and FootBridge helped find the right fit.”
The Solution
FootBridge provided a strategic staffing approach to help BRS overcome their hiring challenges. By sourcing candidates who were eager to learn and grow into specialized roles, FootBridge helped BRS refine their hiring process and improve long-term team development. FootBridge’s Director of Permanent Placement Services, Caroline Kirkfield, with additional sourcing by their Senior Recruiter, Heather Parham, helped BRS by finding:
An assistant estimator to support project bidding and reduce workload on senior staff.
A technical writer to streamline proposal and report creation, freeing up leadership’s time.
A construction administrator to bridge the gap between design and construction phases.
A building envelope consultant to assess and inspect building exteriors to identify potential issues and ensure safety.
A director of professional development to train and educate the team internally.
The Results
Since hiring through FootBridge, BRS has seen measurable improvements in efficiency, project management, and internal operations. By filling critical roles with the right talent, FootBridge helped optimize the company’s workflow and reduce strain on senior staff.
“The five people we’ve hired from FootBridge have completely fit the culture. The chemistry is right—100%.”
Key results include:
✔ Improved time management – Leadership now has more time to focus on strategic initiatives instead of administrative tasks.
✔ Better project coordination – The new project coordinator ensures a smoother transition between design and construction.
✔ Increased hiring efficiency – FootBridge delivered qualified candidates faster than other staffing agencies, and took the time to truly understand this complex industry.
BRS appreciated FootBridge’s responsiveness and personalized approach:
“Caroline and FootBridge worked harder to understand the need… they reached out, made sure they understood our business, and didn’t waste our time with candidates who weren’t a fit.”
Why FootBridge?
BRS chose FootBridge because of its proactive and tailored approach to staffing. Unlike other recruiters, FootBridge took the time to understand the company’s specific hiring needs and delivered high-quality candidates.
- Industry expertise – FootBridge quickly learned the nuances of building envelope consulting and construction hiring.
- Personalized approach – The FootBridge team met with BRS leadership to refine the hiring process.
- Proven results – FootBridge delivered strong candidates faster than competitors, reducing hiring bottlenecks.

Testimonials

FootBridge took the time to understand our business and delivered candidates who fit both the role and our culture. The five hires we’ve made through them have been excellent, and the chemistry is 100%. Their team worked harder than other agencies, helping us improve project coordination and streamline operations.

Neil Rouleau

Chief Operating Officer, BRS (Building Restoration Services)

BRS strengthened its workforce by growing talent from within, optimizing efficiency by filling key support roles, and partnering with FootBridge for fast, effective hiring. FootBridge’s hands-on approach ensured the right candidates were placed quickly, making them a vital part of BRS’s ongoing talent strategy.

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